Blog tagged as Client Success

Law Firm Marketing (Post-Pandemic):  Evolve or Die
Post-pandemic law firm marketing focuses on the prospective client and their needs instead of spotlighting the firm and its past accomplishments.
Recession Proofing Your Law Firm
How do you protect your law firm’s revenue stream when economic pressures are causing current and prospective clients to tighten their budgets?
4 Ways Your Client Success Team Can Support Revenue Growth
What happens when the deal is done, and the project is handed off to the team who does the work? Here are four ways client success can support retention and revenue growth after the sale has been made.
6 Steps to a Successful Business Development Plan:  Driving Growth Through Client Success and Thought Leadership
Business development is a critical part of a law firm’s growth strategy. It balances client success, competitive marketing and new acquisitions in order to sustain the firm’s reputation as a high-quality service provider. It is the bridge between marketing and sales.
The New Legal Services Buyer: How Technology Has Changed the Way We Buy and Sell
How do we connect with buyers of legal services and technology after more than a year of social separation, remote meetings, and backtracking on budgets?